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Terms & Conditions

Cancellation policy

If you wish to cancel your order, you are able to do so by notifying us, we will cancel it and will provide full refund.  If your order has already been despatched when you wish to cancel, please follow our returns policy.

Return Policy

If you are not completely satisfied with your purchase, you may return it to us in its original condition for a complete and immediate refund, within 7 days of receipt. This refund will cover the initial cost of the items purchased excluding delivery and any delivery charges incurred by you on returning the product/s to us. Although our delivery charges are set to free to keep things simle.

If the item is damaged or we have supplied you with the incorrect product, our customer service team will arrange a replacement and for the item to be collected. If, after your order has been despatched, you wish to cancel the order because you no longer require it, you will need to send the goods back to us at your own expense. When the goods are received back in good condition we will refund you for the goods and any postage you paid on your original order will not be refunded. Authorisation to return goods must be obtained at all times.

Our refund guarantee is in addition to your statutory rights and does not affect them in any way.

Conditions of use

Use of this site signifies your agreement to the terms and conditions outlined below.

Your Account

By using this website you accept all responsibility for maintaining the confidentiality of all account details, including password. This may involve restricting access to your computer to prevent unauthorised use of your account, as you will be held responsible for any activity that takes place under your registered account details.

Password confidentiality is of utmost importance, and you should take all necessary steps to ensure that your password remains private to you. Should you suspect that your password has become known, or is likely to become known to any other persons, you must inform us immediately.

By registering as an account holder, you agree that all details you provide remain both correct and true. Most personal information can be amended via the ‘Account’ tab at the top of every page of our site. Should any difficulty occur whilst updating your details, you should contact us immediately.

Qualityzone UK may, at its sole discretion, refuse access to the site, withdraw accounts, and remove/edit content, at any time and without notice.

Acknowledgment of your order

Once your order has been submitted, we will notify you via email to confirm receipt of your order. If you do not receive this confirmation email within 12 hours, Please complete our enquiry form.

Your conduct

By using www.qualityzone.co.uk or entering into correspondence with the Qualityzone UK, you accept full responsibility for all data and electronic communications sent from your computer to us.

This website must not be used for any of the following:

- Fraudulent purposes, or in connection with any unlawful activity.
- To send, use or reuse any material that is offensive, abusive or indecent.
- To send, use or reuse any material that is in breach of copyright, confidence or privacy.
- To send or use correspondence containing or in the nature of viruses, chain letters, mass mailings or spam.

Copyright

All content on this site including text, graphics, logos, images, and software is the property of the Madani Shop and its affiliates, and is protected by the UK & International copyright laws.

Governing laws

These terms & conditions are governed in accordance with the laws of England & Wales.